Privacy Policy

1. Introduction

Fortune Oracle Media LLC ("we," "us," or "our") operates Land Oracle, a property intelligence platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using Land Oracle, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our platform.

2. Information We Collect

2.1 Personal Information You Provide

When you create an account or use our services, we may collect:

• Account Information: Name, email address, phone number, company name
• Payment Information: Billing address, payment method details (processed by third-party payment processors)
• Profile Information: Investment preferences, areas of interest, saved searches
• Communications: Messages, support inquiries, feedback you send us

2.2 Usage and Activity Data

We automatically collect information about how you interact with our platform:

• Search Activity: Properties searched, filters applied, geographic areas of interest
• Platform Usage: Features accessed, reports generated, data exports, saved properties
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access times, pages viewed, links clicked, session duration

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Maintain your session and remember your preferences
• Analyze platform usage and improve functionality
• Provide personalized content and recommendations
• Measure marketing campaign effectiveness

You can control cookies through your browser settings, though some platform features may not function properly without them.

2.4 Property Research Data

We may aggregate and analyze patterns in how users search for and interact with property data (without personally identifying individuals) to improve our platform and provide market insights.

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Platform Operation and Improvement

• Provide access to property data and intelligence tools
• Process subscriptions and manage your account
• Personalize your experience and saved searches
• Improve platform features, algorithms, and user interface
• Develop new features and services

3.2 Communication and Support

• Respond to inquiries and provide customer support
• Send platform updates, new feature announcements, and service notifications
• Provide market insights and property alerts (if opted in)
• Send promotional communications (with your consent)

3.3 Security and Compliance

• Detect, prevent, and address fraud and security issues
• Monitor and enforce our Terms of Service and Acceptable Use Policy
• Comply with legal obligations and respond to legal requests

3.4 Analytics and Research

• Analyze aggregated usage patterns and trends
• Generate market intelligence reports (anonymized data)
• Measure marketing effectiveness and ROI

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers who perform services on our behalf:

• Payment processors (Stripe, PayPal)
• Cloud hosting and infrastructure (AWS, Cloudflare)
• Analytics platforms (Google Analytics)
• Email and communication services
• Customer support tools

These providers have access only to information needed to perform their functions and are obligated to maintain confidentiality.

4.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.

4.3 Legal Requirements

We may disclose information if required to do so by law or in response to:

• Court orders or legal process
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or security threats

4.4 Aggregated or Anonymized Data

We may share aggregated or anonymized data that cannot reasonably be used to identify you, such as market trend reports or usage statistics.

5. Property Data Privacy

Property data displayed on Land Oracle is sourced from public records. This includes ownership information, parcel details, and assessment data that is already publicly available through county records offices.

If you are a property owner and have privacy concerns about publicly available property information displayed on our platform, please contact us. Note that we display information from official public records and do not remove data that is legally public, but we can discuss specific concerns.

6. Data Security

We implement reasonable security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited employee access to personal information

However, no method of transmission or storage is 100% secure.We cannot guarantee absolute security of your information.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Conduct legitimate business operations

When you close your account, we will delete or anonymize your personal information within 90 days, unless retention is required by law.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

8.1 Access and Portability

Request access to the personal information we hold about you and receive a copy in a portable format.

8.2 Correction and Update

Request correction of inaccurate or incomplete personal information.

8.3 Deletion

Request deletion of your personal information, subject to legal retention requirements.

8.4 Opt-Out

Opt out of marketing communications (unsubscribe links provided in emails).

8.5 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell)
• Right to non-discrimination for exercising CCPA rights

To exercise any of these rights, please contact us at privacy@landoracle.ai. We will respond within 30 days of receiving your request.

9. Children's Privacy

Land Oracle is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Users

Land Oracle is operated in the United States and primarily serves U.S.-based users. If you access our platform from outside the United States, your information may be transferred to, stored, and processed in the United States where data protection laws may differ from your jurisdiction.

11. Third-Party Links

Our platform may contain links to third-party websites, including county property records systems. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy with a new "Last updated" date
• Sending email notification for material changes
• Displaying a prominent notice on our platform

Your continued use of Land Oracle after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Land Oracle / Fortune Oracle Media LLC
Attention: Privacy Officer
Jacksonville, Florida
Email: privacy@landoracle.ai